As an essential oil extraction machine supplier, IES is directly linked to the success of each client by dedicating a team of professionals to every opportunity. Through communication, collaboration, and continued education, we build the foundation for mutual success. Building long- lasting relationships allow us to provide the botanical extraction solution for every phase of our clients’ business, no matter how large or small the extraction needs may be.
With an exceptionally short ROI, profitability is right around the corner. In order to ensure uptime, IES offers several levels of service packages customized around your production schedule. Regular service quality assessments ensure continued improvement and satisfaction. We strive to exceed customer expectations with prompt response time for any extractor repair or maintenance.
We believe in constant reinvention through education and experience. Being open to improvement and change expands the bounds of possibility for your business. IES offers several levels of classes for education in carbon dioxide, CO2 as a solvent, solvent manipulation for extraction, equipment handling, safety protocols, and production schedules. Our certification program enables our clients’ production teams to harness the potential of supercritical CO2 extraction while using an IES system.
Capital equipment purchase, specification information, functionality, build time, facility layout, shipping, crating, timing, educating, and training are a few of the hurdles we help our clients navigate as a top botanical extraction equipment supplier. To ensure success, IES dedicates a single point of contact to every customer for quality and consistency of communication to ensure the success of each client. Included with every essential oil extraction machine purchase is an onsite training and commissioning from one of our service professionals. IES proves functionality, at your facility, with live support for your supercritical CO2 extraction equipment, and provides ongoing support to fit operations of any scale.